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Author Topic: PC Crashes.  (Read 4201 times)

Offline welshy.

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PC Crashes.
« Reply #15 on: September 11, 2005, 19:49 »
Quote from: "Sandra"
No idea sorry  :(

Copy and save the original in case its worse with the one I gave you a link to.

Have you tried getting the latest drivers from the ATI site ?


Yer that didn't resolve the problem, Im not so worried about the BOSD's though, more the hard crashes ones.

Offline Sandra

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PC Crashes.
« Reply #16 on: September 11, 2005, 19:52 »
Quote from: "welshy."
Also is there any diagnostic tools out there apart from memory tests I can run?


I use a program called PC-Check that runs from a bootable floppy. There are newer ones that run from a bootable inage on a CD.
Usually the have only found memory faults for me though  :(

Have you looked in the event viewer for error messages in the log ?

Offline welshy.

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PC Crashes.
« Reply #17 on: September 11, 2005, 19:55 »
Quote
Have you looked in the event viewer for error messages in the log ?


What do you mean?

Offline Sandra

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PC Crashes.
« Reply #18 on: September 11, 2005, 20:00 »
If you go into Control Panel/Admin Tools/Event Viewer  then it has logs for Applications and System.

Looking in there for the time it last crashed often gives more information as to what caused it.
There are usually lots of red Xs but not all are that troublesome but look for any that are around the time it last crashed or frequently repeated.

If you double click on the error it should give an event ID number which we can possibly track down your fault with  :)

Offline welshy.

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PC Crashes.
« Reply #19 on: September 11, 2005, 21:53 »
I can't see no admin tools in CP :o

Offline Simon

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« Reply #20 on: September 11, 2005, 22:36 »
Another way to find it is by right clicking your My Computer icon on your Desktop, select Manage, then Event Viewer.
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Offline welshy.

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« Reply #21 on: September 11, 2005, 22:55 »
Yup theres alot of reds in there overall, so what do you me to post of it?

Offline welshy.

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PC Crashes.
« Reply #22 on: September 11, 2005, 23:00 »
Ahh ok, I found the Minidump from my last crash, and got the time and date of that, when i looked at the correspsonding errors It reads this..

Event Type:   Error
Event Source:   Service Control Manager
Event Category:   None
Event ID:   7023
Date:      10/09/2005
Time:      18:17:50
User:      N/A
Computer:   DEAN-NJNRQV62J1
Description:
The IPSEC Services service terminated with the following error:
The authentication service is unknown.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Offline welshy.

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PC Crashes.
« Reply #23 on: September 11, 2005, 23:03 »
Hmm also alot more with the same error, but I don't recall crashes when its happened on this log.

Offline Sandra

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« Reply #24 on: September 12, 2005, 00:41 »
Are you networked or running a server ?
Sounds like the event ID 7023 is possibly caused by the firewall on XPs SP2, it was supposed to be fixed by an update.
Are you using XPs built in firewall ?

The IPSEC service is something to do with the firewall when networked apparently too  :?

Offline welshy.

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« Reply #25 on: September 12, 2005, 00:59 »
Not networked, and no I'm using zonealarm, there many of these errors though, these can't make someone crash?

Offline Sandra

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« Reply #26 on: September 12, 2005, 01:09 »
Are there any other Event ID error numbers happening around the time it crashes ?

Offline welshy.

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« Reply #27 on: September 12, 2005, 01:30 »
At the time of the crash its only that.

Offline Sandra

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« Reply #28 on: September 12, 2005, 02:01 »
How are you connected to the net ?
Is Wi Fi involved in some way ?
The error is something to do with IP addresses or the security of them in some way by the looks of it  :?

Offline welshy.

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« Reply #29 on: September 12, 2005, 03:36 »
These can't be linked to the crashes though ? And if its a security issue with my IP should i contact my ISP?


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