Author Topic: Mobile data transfer cable help please! (Read 4321 times)

dudebabe · « **on:** March 08, 2006, 16:06 »

heya! can anyone help me with this?

I've just bought a data transfer cable for my phone, the model is NEC e313, and the cable is called a 616, but it works for this phone as well.

basically, i'm pretty sure i've installed everything right, following all instructions and with extra help from other sites etc
but
when i go into the file transfer centre, and try to getpictures etc from the phone to the computer, it comes up with an error message that says "Handset not detected. Please check connection"

I have checked all connections, reinstalled things, done everything you would normally do, and asked all round, but nobody can figure out the problem :?

so if anyone can help you will be eternally loved

hehe

and you may have an invisible gold star

*waves the star around enticingly*

thanks!

:D Vicky x x x x x x

Sandra · « **Reply #1 on:** March 08, 2006, 17:35 »

Hi Vicky and

I assume that youre connecting it to a USB port ?
Have you tried the cable in different ports and have you any other things that are USB that work ok in that or the other ports ?

dudebabe · « **Reply #2 on:** March 08, 2006, 17:55 »

hey sandra! thanks

yeah, i just tried it in a port that's been working :? nothing though

Clive · « **Reply #3 on:** March 08, 2006, 19:05 »

Have you installed the correct drivers dudebabe? I understand that eBay sold a load of these phones with dud drivers.

Sandra · « **Reply #4 on:** March 08, 2006, 20:09 »

I think that Simon is the mobile phone expert, mine and Clives are so old that they dont even have the option to connect to our pcs :wink:

sam · « **Reply #5 on:** March 08, 2006, 22:51 »

i have used that phone, i think.. it is the big Three one isnt it? if so..make sure on the handset that you have turned on the option to send data.. i cant remember where it is now, something like connectivity.

Clive · « **Reply #6 on:** March 08, 2006, 22:55 »

Quote from: "Sandra"

mine and Clives are so old that they dont even have the option to connect to our pcs :wink:

I'm not allowed to take mine out at night since it's construed as an offensive weapon.

Simon · « **Reply #7 on:** March 09, 2006, 00:35 »

I'm having trouble myself, with a bluetooth dongle I bought off eBay. They have replaced it once, and I was going to try it this evening, but have run out of time now.

Hi Vicky, it does sound as though the phone isn't supported by the software, although I'm not familiar with those models. I had almost the same issue with one of my Nokias. Have you tried what Sam suggested above? If you are certain you have done everything as per the instructions, I think your best bet is to contact the eBay seller.

dudebabe · « **Reply #8 on:** March 09, 2006, 07:52 »

aww ok guys, thanks a lot

must be faulty drivers then

gold stars for all

sam · « **Reply #9 on:** March 09, 2006, 08:51 »

no, probably not faulty drivers. (it could be but I doubt it is, most likely it is the wrong drivers)

I'd suggest you check every option on the phone... cause you must enable the usb connectivity before you even attempt communication with the computer, otherwise it just won't work.

Also which drivers are you using, cause these can be hard to get your hands on.

sam · « **Reply #10 on:** March 09, 2006, 08:53 »

i assume you are using windows, which version?

dudebabe · « **Reply #11 on:** March 09, 2006, 15:58 »

i'm on windows xp

ooh i don't remember doing anything about enabling usb connectivity :? how do you do that?

Simon · « **Reply #12 on:** March 09, 2006, 22:05 »

It will be in your phone menus somewhere, Vicky - In most phones, there are Connectivity options, so I would assume yours has something similar.

dudebabe · « **Reply #13 on:** March 10, 2006, 16:18 »

ah I think I know what you mean, go into menu, external connection, USB, Handset memory and it will say 'waiting for connection'
yeah I've had this on all the time :? still doesn't work

I'm stumped!

Simon · « **Reply #14 on:** March 10, 2006, 20:52 »

I'm stabbing in the dark here, but have you definitely got the correct drivers for your operating system? Assuming you are using XP, I came across this link to drivers for the E313:-

http://www.nec.se/upload/USB_Drivrutin_e313.zip

Now, if you try that, be aware that it's at your own risk, as I have no idea whether it will work, not having your brand of phone to test it on. Just one other thing, you said when you try to use the file transfer centre, it said the handset is not detected - have you tried it, simultaneously doing the "menu, external connection, USB, Handset memory and it will say 'waiting for connection'", thing?