Topic: speed seem slow

[David]

Hope this is the right place for this have run several speed tests and its showing 1231.60 1.2 down and  up 377.95 0.4,not quite sure but I thought I would be getting better speeds,did migrate  but the setting in period should be up by now,have tried a few sites including think broadband is there any site which would be as accurate as possible,I cant access BT yet as phone line is with another comany at present.
 

[Simon]

Hi David, and 

If I recall correctly, it's been less than 10 days since you migrated, hasn't it?  You may be likely to experience slowish speeds or instability during this initial training period.

Ideally, you need to do a speed test at http://test.speedtester.bt.com:50301/, but you may need a bit of patience to get it to work, as it's notoriously fickle, and don't worry too much about whatever error messages you get, as most of them mean "I'm busy, but I don't want to admit it".

Alternatively, you could try http://speedtest.net/, but none of these online testers are all that reliable.

I'll get Rik to pop over here when he's next about, as he's probably the best one to help with IDNet related questions. 

[David]

Thanks Simon,the BT one wont recognize my phone line and the speedtest net is wildly out (by a massive margin) some of the tests give me a reading of 10 m but thinkbroadband has to date been the more accurate.will keep my eye on things,I posted this on idnetters as well,

I only got a little concerned up to tonight its been pretty good then suddenly around 7 it began to slow down and just been monitoring it so got a little concerned.

Thanks again Simon. Have a nice Easter

[Simon]

You too, David - you deserve it!   

Oh, I forgot, the speedtester at Think Broadband is supposed to be quite reliable:

http://www.thinkbroadband.com/speedtest.html

[David]

Its gone back up now to 3639 down 378.30 up, never mind I guess I had better see the 10 days out thanks Simon

[Clive]

I see that I am down to 800K again after a very brief spell at 2Mb.    Oh and  a big

[David]

Thats comforting,thanks Clive,its picked up now thanks for the welcome,once Im back with BT The dreaded T has it at the moment,then I expect I will be able to access the,what seems to be most accurate all the best 

David

[Simon]

Your migration was 'irregular' to say the least, David.  I'm not sure if you were on a MAX service before, but if not, the 10 day training period definitely applies.    Your best plan is probably to give it until Tuesday, then have a chat with IDNet if it's still unstable, as they may be able to boot BT along for you. 

[David]

Never thought I would say it but cant wait for bt to welcome me back,horses for courses I think.

[Simon]

I can't say that I really understand the process, David, or whether it will actually make any difference.  Presumably, when you were using Titscali, they were still using the actual physical BT line to provide their service - or were they?     I'm sure someone will explain, and one day, I'll get it! 

[David]

I'm not sure to be honest I think Tiscali put some of their equipment in the exchange but the line remains the property of bt I'm not sure I think they lease the line from bt,all I know is that they can have this guy back then I will know who to call if I have a problem and I wont have to try and make myself understood by some poor soul halfway around the world who is doing his best for me.

[Lona]

Hi Badpianoplaer and to Pc-pals.

I've just taken up BT's offer of option 3 where they state first 3 months for free excluding line rental.  Imagine my surprise when my DD went up from £10.50 to £19.50 overnight.  I phoned up to complain and got India ofcourse who said it was the system and it couldn't be changed.  I then phoned a free phone number which is in the UK who told me I would be refunded with my next bill which is 3 months away.  BT can do what they like and get away with it. Why should my bill run on credit which gives them the use of my money to do with what they wish.

[Simon]

They do get away with murder, Lona, but unfortunately, if you want a decent, non-LLU ISP, you have to use them, as far as I know.    After David's dramas getting migrated, I expect all he wants is an easy life now!   

[Clive]

Hi Badpianoplaer and to Pc-pals.

I've just taken up BT's offer of option 3 where they state first 3 months for free excluding line rental.  Imagine my surprise when my DD went up from £10.50 to £19.50 overnight. 

Join the club Lona!  I haven't sorted mine out yet but it's outrageous!  Never trust any company whose name includes the word "British". 

[Rik]

Hi David

I've just chucked in my opinion on your issues over at our place.