Topic: ntl:freedom

[Michelle]

I don't think anyone has ntl apart from hughs sister so I don't know if anyone will be able to help with this, although what I'm trying to do might be standard.

Okay ..... today ntl, blocked internet access until you downloaded their new dialer, they've done something like this before but the new one didn't work so I reverted to the old one, I guess thats why they did it this way this time because you can't used the old one anymore..... anyway I'm going off topic already.

The problem is that the first number it dials doesn't connect but the second number does, so it takes an age to connect, does anyone know where I can delete the first number, so that it just dials the second one?  I've looked everywhere but it seems to be unobtainable.

Can anyone help please  

[Clive]

Can't you just make a DUN connection Michelle and simply insert the number you want?  I have never allowed ISP's to install their own diallers.  Just go into Internet Options and add a new connection.  Make that your default.

[Michelle]

yeah the trouble is they don't show you all of the number when it is dialing .... it has some stars in it !!    And I can't find a list of the numbers anywhere.

 

[Simon]

Have you tried (in IE) Tools > Internet Options > Connections, and click on all the Properties or Advanced buttons for your dialler?  You might find something in there.  Other than that, perhaps try Control Panel > Modems and see if there's anything in the Properties you can adjust there.

[Simon]

You should be able to find the dial up numbers on the NTL website somewhere.  Is there a 'Member's Area' or something like that, where you can get tech support?

[Clive]

Oh, that's clever of them isn't it?   :'(  I'm sure there must be a way to find it though.

[Michelle]

I tried in IE on connections, there is nothing there, and it won't let me into properties?

I hadn't tried modems, but there's nothing there either

Thanks though

[Sandra]

Theres possibly something on NTLs forums on ISPR Michelle, I have often found dial up numbers on there for other peoples ISPs  

[Michelle]

yes simon and sandra, there is a forum, or like a news group actually, I'll have a look in there, thanks.  

[chorleydave]

Hi Michelle.

Have a look at  this thread:

http://www.ispreview.co.uk/talk/showthread.php?s=310a9d775f6dbb7348fbf4e9e08d4f57&threadid=12286

[Sandra]

I was just going to post that link Dave, you must have been on the good stuff last night to be so quick  

It looks like this is the number that you need Michelle :

 08089909877

Keep your eye on that thread over the next few days no doubt more people will be posting on it  

[Michelle]

you are good sandra - but that looks like the first number it dials that won't go through ...... I'll have a look then, and see if there are any more there.

[Michelle]

That looks great, thanks sandra, and dave. I'll let you know how I get on later  

[Sandra]

This is on NTLs internet connection page Michelle :

ntlworld free internet dial up
For customers dialling in on an ntl line: 0800 519 0100
For customers dialling in on a BT line: 1263 0800 519 0100

It said something on ISPR about not putting the 1263 number in front but I suppose it depends whether your connecting via a BT line or on NTLs own line  

[Michelle]

thats all I can find on ntl at the moment sandra - but thats the old number and system

now its

0147008089****77

maybe that will be okay once, its got going.

I'm surprised there isn't more complaints about though, but then I tried to get through on the phone and couldn't. Gave up waiting.

oh or I could ring a tech dept , for 50p a min
hahaha pah!